Intuit TurboTax Business
Team: Consumer Group Design Studio
When: 2022-2024
Role: Principal Product designer
I joined the TurboTax tax team to lead the launch of a new set of products under the TurboTax umbrella called “Business Tax”. At the time it was 1 other product designer, 1 content designer, 1 researcher and myself. TurboTax has a strong foundation set but it was mainly personal taxes when it came to their online solutions. With a short window from when I joined in August to Filing season in December. We needed to gather all we could leveraging what was already out there.
0-1 Launch
0-1 Launch again?
As we understand the Business Tax customers we identified that a high percentage also used QuickBooks. With that we decided to push a pilot around shipping a new product offering to those customers called QuickBooks Live Tax within the next tax season.